Privacy policy
OMNIIIX
Last Updated: February 10, 2026
At OMNIIIX, protecting your privacy and personal information is a priority. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, make a purchase, or interact with our services.
By accessing or using our website, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
Contact Information
Name, billing address, shipping address, phone number, and email address.
Payment Information
Payments are securely processed through Shopify and certified payment providers. We do not store full credit card numbers.
Order & Transaction Information
Items viewed, added to cart, purchased, returned, or exchanged.
Device & Usage Data
IP address, browser type, device information, session behavior, and interaction data collected via cookies and analytics technologies.
Communications
Information you provide when contacting customer support.
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Provide shipping and delivery updates
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Provide customer support
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Improve website functionality and user experience
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Detect and prevent fraud or unauthorized activity
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Send promotional emails (you may unsubscribe anytime)
We process your information only when legally permitted under applicable laws.
3. Fraud Prevention & Chargeback Protection
To protect our customers and business:
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We monitor transactions for suspicious activity
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We may verify identity before processing high-risk orders
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We may retain order data for fraud prevention and dispute resolution
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Fraudulent claims or chargeback abuse may be reported to payment processors and relevant authorities
This ensures a secure shopping experience for all customers.
4. Sharing of Information
We may share personal information with:
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Shopify (our e-commerce platform)
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Payment processors
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Shipping and logistics providers
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Marketing and analytics partners
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Fraud prevention services
We do not sell your personal information for monetary compensation.
Information is shared only when necessary to operate our services or comply with legal obligations.
5. “Do Not Sell or Share My Personal Information” (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents may request:
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Disclosure of personal data collected
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Deletion of personal data
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To opt out of “selling” or “sharing” data for targeted advertising
If you wish to exercise your rights, please email: contact@omniiix.com
Subject line: California Privacy Request
We will respond in accordance with applicable law.
6. European Union & UK Rights (GDPR)
If you reside in the EU or UK, you may have the right to:
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Access your personal data
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Correct inaccurate data
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Request deletion (“Right to be Forgotten”)
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Restrict or object to processing
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Data portability
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Withdraw consent at any time
Requests can be sent to: contact@omniiix.com
We may verify your identity before processing requests.
7. Canadian Privacy Rights
If you reside in Canada, you have the right to:
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Request access to your personal data
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Request correction of inaccurate data
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Withdraw consent where applicable
We comply with applicable Canadian privacy legislation.
8. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Improve website performance
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Analyze traffic and usage patterns
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Personalize advertising
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Optimize conversion and marketing campaigns
You can manage cookies through your browser settings.
9. International Data Transfers
Your information may be processed outside your country of residence.
When transferring personal data internationally, we rely on recognized legal safeguards, including Standard Contractual Clauses where applicable.
10. Data Retention
We retain personal information only as long as necessary to:
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Fulfill orders
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Maintain business records
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Comply with legal obligations
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Resolve disputes
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Enforce agreements
11. Data Security
We implement commercially reasonable security measures to protect your personal data. However, no online transmission can be guaranteed 100% secure.
Customers are responsible for safeguarding their login credentials.
12. Children’s Privacy
Our website is not intended for individuals under the age of 16.
We do not knowingly collect personal information from minors.
If you believe a child has provided personal information, please contact us immediately.
13. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external websites.
14. Updates to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Updates will be posted on this page with a revised “Last Updated” date.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact: